FAQ

Q

Are the rooms already furnished?  

A

Angels Care is designed to allow our Residents to bring their own bedroom furnishings so they feel connected to their home. If a family needs a room furnished, we can do so for a one-time fee based on your individual needs. 

Q

Are your employees Licensed?

A

Resident Care managers have passed a rigorous background check and may have additional nursing skills and licensing. Their primary role is to run the home, prepare the meals and ensure Residents are safe and taking their medications as needed. Nursing providers are licensed and employed by local Home Health providers and have also gone thru background checks and licensing.  

Q

Are your facilities Licensed?  

A

Angels Care Family Homes are licensed by the Ohio Department of Health and are approved by local municipalities’ for providing care in a Group Home setting in the neighborhoods we have developed.

Q

Does Angels Care charge for extra services?  

A

The beauty of living in an Angels Care home is all services are provided for a flat monthly fee. There are no add-on pricing fees added to your monthly bill.

Q

Does Angels Care require a one-time deposit or long term contract?  

A

Angels Care does not sell rooms and does not require a large one time deposit like some facilities. We ask for first and last months rent prior to move in.  

Q

How is the billing done? 

A

Residents are asked to pay for rent by the 28th of the month prior to the month's start. You can establish automated bill pay or ACFH transfers to our accounts or simply mail or drop your payment with our Operations Manager. 

Q

What are Visiting Hours?   

A

Family and Friends are invited to visit anytime.  If you wish to join us for Breakfast or stay later than visiting hours, we simply ask that you coordinate this with the Resident Care Manager in advance. Overnight stays are not permitted due to privacy laws.  

Q

What if my health status changes?  

A

Periodically, it is foreseeable that a resident may develop a health condition that will require additional nursing care. Angels Care is able to coordinate this care with contracted Home Health providers for up to 120 days. This care is billed directly to your Medicare provider by the agency. Should the condition of a resident change to such a status that skilled nursing is required, the contract will be cancelled to allow the resident to move to a different facility capable of providing this care without penalty.   

Q

What’s included in the monthly fee?  

A

The month fee includes 3 meals a day, unlimited drinks and snacks along with the private or semi private room, laundry services, cleaning services assistance with all ADL's, Medication Monitoring, routine Nursing Check up's and a once per month hair cut if needed. Medications and Durable Medical equipment such as a wheelchair or walker are not included and are the responsibility of the Resident.

Q

Who is eligible to stay in an Angels Care home?  

A

Residents’ who are evaluated and approved by our Director of Operation are eligible to live in our homes as long as they meet minimum health conditions outlined on our web site.  

For additional questions, please contact us or call our Admissions Director at 513-659-3463